有效交流课程列表：

Chapter 1: Communication: Begin Right Here! 第一章：交流总介

-1.1 Elements of Communication 交流的要素

--Elements of Communication

-1.2 Core Communication Principles 交流的核心原则

--Core Communication Principles

-1.3 Why We Communicate and Communication Guidelines 交流的作用及指南

--Why We Communicate and Communication Guidelines

-第1章练习

-Chapter 1: Communication: Begin Right Here!

Chapter 2: Communicating in a Multicultural Society and World 第二章：全球化世界与多元文化社会交际

-2.1 Intercultural Communication in the Global Community 全球化中的跨文化交际

--Intercultural Communication in the Global Community

-2.2 Cultural Identity and Stereotype in Communication 文化身份和思维定式

--Cultural Identity and Stereotype in Communication

-2.3 Culture Diversity in a Multicultural Society: Individualism Culture and Collectivism Culture 多元文化社会中的文化多样性：个人主义文化与集体主义文化

--Culture Diversity in a Multicultural Society: Individualism Culture and Collectivism Culture

-2.4 Culture Diversity in a Multicultural Society：Main Dimensions of Cultural Diversity 多元文化社会中的文化多样性：主流维度

--Culture Diversity in a Multicultural Society：Main Dimensions of Cultural Diversity

-第2章练习

-Chapter 2: Communicating in a Multicultural Society and World

Chapter 3: Language and meaning 第三章：语言和语义

-3.1 Language and the Triangle of Meaning语言和语义三角

--language and the Triangle of Meaning

-3.2 Word Barriers to the Communication of Meaning语义交流中的词汇障碍

--Word Barriers to the Communication of Meaning

-3.3 Factors in the Communication of Meaning 语义交流中的影响因素

--Factors in the Communication of Meaning

-3.4 Culture, Gender, and Language文化，性别与语言

--Culture, Gender, and Language

-第3章练习

-Chapter 3: Language and Meaning

Chapter 4: Nonverbal Communication: Silent Language Speaks 第四章：非语言交流

-4.1 Nonverbal Communication and Its Functions 非语言交流及其功能

--Nonverbal Communication and its Functions

-4.2 Types of Nonverbal Messages: Body Language 非语言信息的类型：肢体语言

--Types of Nonverbal Messages (Part I)

-4.3 Types of Nonverbal Messages: Other Languages 非语言信息的类型：其他语言

--Types of Nonverbal Messages(Part II)

-第4章练习

-Chapter 4: Nonverbal Communication: Silent Language Speaks

Chapter 5: Listening, Feedback and Critical Thinking 第五章：倾听，反馈与思辨性思维

-5.1 A Fairy Tale and Trump’s Fish Feeding 童话一则及川普喂鱼

--A Fairy Tale and Trump’s fish feeding

-5.2 Critical Thinking 思辨思维

--Critical Thinking

-5.3 Listening, Hearing and Types of Listening 倾听，听及倾听的类型

--listening, hearing and types of listening

-5.4 The Process of Listening and Feedback 倾听的过程与反馈

--The Process of Listening and Feedback

-第5章练习

-Chapter 5: Hearing, listening and critical Thinking

Chapter 6: Relationships 第六章：人际关系

-6.1 Functions of Relationships 人际关系的功能

--Functions of Relationships

-6.2 Communication Skills to Build Relationships 建立人际关系的交流技巧

--Communication Skills to Build Relationships

-6.3 Gender and Culture Factors in Relationships 性别与文化对人际关系的影响

--Gender and Culture Factors in Relationships

-6.4 Relational Conflict and Conflict Management 人际关系冲突与冲突解决策略

--Relational Conflict and Conflict Management

-第6章习题

-Chapter 6: Relationships

Chapter 7: Group and Team 第七章：群体与团队

-7.1 What Is a Team 什么是团队

--What is a team

-7.2 Advantages and Disadvantages of Teamwork 团队合作的优缺点

--The advantages and disadvantages of teamwork

-7.3 Group Roles 团队角色

--Group Roles

-7.4 Stages of Team Development团队发展阶段

--Stages of Team Development

-第7章练习

-Chapter 7: Group and Team

Chapter 8: Leadership 第八章：领导力

-8.1 Leadership Styles 领导风格差异

--Leadership Styles

-8.2 Essential Qualities in Leadership 领导的核心素养

--Essential Qualities in Leadership

-8.3 Gender and Culture Factors in Leadership 性别与文化对领导力的影响

--Gender and Culture Factors in Leadership

-8.4 Leadership and Conflict Management 领导力与冲突解决策略

--Leadership and Conflict Management

-第8章练习

-Chapter 8: Leadership

Chapter 9: Public Speaking 第九章：公共演讲

-9.1 Speech Anxiety 演讲焦虑

--Speech Anxiety

-9.2 Analysis of Audience and Yourself 分析听众和自己

--Analysis of Audience and Yourself

-9.3 Occasion of Speech 演讲的场合

--Occasion of Speech

-9.4 Purpose of Speech 演讲的目的

--Purpose of Speech

-第9章练习

-Chapter 9 Public Speaking

Chapter 10: Researching, Supporting, and Outlining Speech & Presentation 第十章：演讲的研究、支持与大纲

-10.1 Research Offline and Online 线下线上的演讲研究

--Research Online and Offline

-10.2 Supporting Materials 演讲的支持材料

--Supporting Materials

-10.3 Organizational Method 组织方法

--Organizational Method

-10.4 Speech Outlines 演讲大纲

--Speech Outlines

-第10章练习

-Chapter 10 Researching, Supporting and Outlining Speech and Presentation

Chapter 11: Preparing Presentation Aids and Delivering Your Speech 第十一章：演讲辅助准备及表达

-11.1 Brief Introduction of Presentation Aids 演讲辅助的基本介绍

--Brief Introduction of Presentation Aids

-11.2 Guideline to Apply Presentation Aids 辅助的使用原则

--Guideline to Apply Presentation Aids

-11.3 Problems You Don’t Want to Confront 演讲中最害怕的情况

--Problems You Don’t Want to Confront

-11.4 How Would You Solve These Problems? 如何解决这些问题

--How Would You Solve These Problems?

-第11章练习

-Unit 11 Preparing presentation aids and delivering your speech

Chapter 12: Informative Speaking 第十二章：信息型演讲

-12.1 Brief Introduction of Informative Speaking 信息型演讲介绍

--Brief Introduction of Informative Speaking

-12.2 Effective Methods for Informative Speeches 信息型演讲的常用表达方式

--Effective Methods for Informative Speeches

-12.3 Things about Informative Speeches that You Should Know 信息型演讲的表述技巧

--Things about Informative Speeches that You Should Know

-第12章练习

-Unit 12 Informative Speaking

Chapter 13: Persuasive Speaking 第十三章：说服型演讲

-13.1 Brief Introduction of Persuasive Speaking 说服型演讲的基础内容

--Brief Introduction of Persuasive Speaking

-13.2 How does Ethos Affect Your Persuasive Speech? 道德因素的影响

--How does Ethos Affect Your Persuasive Speech?

-13.3 How does Pathos Affect Your Persuasive Speech? 情感因素的影响

--How does Pathos Affect Your Persuasive Speech?

-13.4 How does Logos Affect Your Persuasive Speech? 逻辑因素的影响

--How does Logos Affect Your Persuasive Speech?

-第13章练习

-Unit 13 Persuasive Speaking

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