6.4阿联酋商务实践在线视频

Hello dear students

So after learning all the cultural etiquette

it is time to practice

We are now going to have an in-depth tour in Emirati companies

or business enterprises

It is good to know more about greeting culture

Structure and hierarchy in Emirati companies

appointment and meeting culture

and finally how to maintain a good business relationship

with your Emirati counterpart

First Greeting Culture

Greet first the most senior person present

in Muslim culture

this is a sign of respect

The customary greeting is “peace be upon you”

and the answer is peace be upon you

For men

when entering the avenue

the usual introductions will start

with a handshake and can be quite lengthy

Make sure to use only the right hand

When greeting an Emirati

greet each Emirati separately

greet each Emirati separately

According to Muslim custom

it is preferable that you do not shake hands

or make any other kind of physical greeting

with your female Muslim business partners

there is very little contact

between men and women when greeting in public

After the handshake

you will place your right hand on your heart

or chest as a sign of respect

For women  

if someone introduces you to a Muslim man

wait to see if he holds out his hand

If not

don’t initiate a handshake

If you meet up with another woman

wait for her to greet you

many times a kiss on the left cheek is acceptable

Structure and hierarchy in Emirati companies

Most UAE companies have strong vertical grades

Many are owned and operated by a powerful person

who has the right to decide everything

The person must be treated with respect and dignity

especially if you want to build a successful business relationship

In addition

the oldest person in the room is usually the most senior

but you may find that there are others involved

Always try to figure out the title and status of the person

you are meeting in advance to show proper respect

Next

Work Hours

The work week traditionally begins on Sunday and ends on Thursday

Friday and Saturday are officially the weekend

Some of the smaller private companies are only closed on Fridays

Office hours of Western style have been highly appreciated in the UAE

In other words

running all day long with a short break for lunch

Appointment Culture

Appointments should generally be set no more than a fortnight in advance

and reconfirmed again

one or two days

before the actual meeting as priorities may change

Things may change quickly

so it is suggested to be relaxed

and come prepared with a business card

to have them know you were there

Meeting Culture

It is common for business meetings in the UAE

to be disorganized

even chaotic

Don’t be surprised if someone is late

shows up unannounced

checks their phone irregularly

or changes the direction of the discussion

Business Negotiations

When it comes to actual business negotiations

you should always strive to be flexible

Having a clear goal in your mind is required

but be capable to make change is also needed

What’s more

decision making in the UAE is usually a lengthy process

and therefore should not be rushed

In fact

patience is a key characteristic

and relationships are often built over a series of meetings

The Emiratis are known for their expert negotiation skills

Any means of pressure will be seen as negative

In other words

it is advisable to avoid using negative expressions such as the word “no”

if some doubt about the outcome of the negotiations has been raised

Working Relationships

In the UAE

people prefer to talk business in person

Relationships and mutual trust are essential to any successful business interaction

and can only be developed through face-to-face meetings

It is vital to spend time with your business partners in the UAE

and ensure that this relationship continues to be nurtured in future meetings

Okay

after learning all about UAE’s business intercultural communication knowledge above

we hope you may enjoy successful contact with your counterparts

See you later