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6.3阿联酋商务礼仪课程教案、知识点、字幕

Hello dear students

Now let’s move on to the next part

the intercultural business etiquette

In this part

we are going to talk about the etiquettes

that you should pay much more attention to

while communicating with business partners

They are Dining manners

Business dress code

Language & Communication

First meet-up

Business cards

Personal titles

Punctuality

and Gift giving

So the first

Dining manners

As we have mentioned in the chapter of Saudi Arabia

alcohol and pork are prohibited in accordance with Islam

Since both the UAE and Saudi Arabia are Islamic countries

so alcohol and pork are not allowed in local restaurants

in the UAE either

If alcohol is not served at a business banquet

it is best not to ask for it

During meals

it is considered as improper behavior

if you refuse food or extra help

After eating

place cutlery side up in the middle of your plate

Please bear in mind that

even the left-handed should

eat with your right hand only

as the left hand is considered unclean in terms of Islam

If you are invited to

a Muslim business partner’s house for dinner

be sure to take your shoes off before entering

and set them aside in an orderly manner in the appropriate place

Next

Business dress code

In the Middle East

humility is important for both men

and women in business occasions

Be careful not to wear exposed clothing

such as barefoot sandals

and have your shoulders

arms

and legs covered

In addition

people consider dark clothes to be more professional and conservative

Both men and women should wear business suits

that are well-fitting and stylish

Women can wear suits or dresses with a hem below the knee

Non-Muslim women are not required to wear the hijab or headscarf

unless you plan to visit a religious site during your travel

Next

Language & Communication

Arabic is the most widely spoken language in the UAE

and can be found in all legal documents

and is adopted by most public sector institutions

Basically

it is helpful to understand some of the basic Arabic expressions

used in conversations

What’s more

religious beliefs are often mentioned in dialogues

such as the classic God willing

In the UAE

English is widely used in business transactions

First meet-up

The first meeting is

all about relationship-building and developing trust

Therefore

it’s vital to get to know the individual with

whom you’re doing business

In a conversation

it is customary to ask about the health

and well-being of your business partner’s family

being careful not to ask questions about a wife

or daughter directly

Appropriate questions include

How many children do you have and

Where do they study

As a way to become acquainted with your potential business partners

the first meeting is generally longer and

discussions are usually held leisurely over tea and coffee

Time should be allocated for such business meetings

as they are an important part of Emirati business culture

Business card

On initial contact in the UAE

both parties exchange business cards with the right hand

As we have mentioned in the chapter of Saudi Arabia

it is also preferable to have one side of your business card printedin Arabic

and the other side printed in English

This shows respect and helps to make a great first impression

Personal titles

Status serves as a significant role in the UAE

and must be acknowledged by using the correct title

when addressing someone

 According to the custom

it would be appropriate to use terms such as 

Mr or Mrs etc

It is same with Saudis

Arabs also address each other

by their first names

Punctuality

Emiratis have the same attitudes toward time as the Saudis

In the UAE

relationships are prior to schedules and punctuality

It is not unexpected that your Emirati counterparts are late

but you should arrive on time

The last is Gift giving

In the UAE

it would be proper to give a small token or gift

to your business partner upon introduction

during the first business meeting

Suitable gifts mainly contain a book or a company memento

Bear in mind that something personal can be a very meaningful touch

therefore a gift related to your partners’ interests would be a better choice

For example

traditional or designer perfumes and colognes

However

since the UAE are conservative and Islamic

protocols that related to Islam must be observed

Do not give alcohol

pork

flowers

and gifts with any imagery of dogs

Additionally

a man should avoid giving a gift to a woman

Ok so much for this part

See you later

“一带一路”沿线国家跨文化商务交际课程列表:

课程导语

-课程导语

第一章 泰国

-1.1 泰国的社会文化背景概况

--1.1 泰国的社会文化背景概况

-1. 2 泰国的核心文化价值观

--1. 2 泰国的核心文化价值观

-1.3 泰国商务礼仪

--1.3 泰国商务礼仪

-1.4 泰国商务实践

--1.4 泰国商务实践

-1.5 泰国商务中的跨文化交际陷阱

--1.5 泰国商务中的跨文化交际陷阱

-1.6 Discussion

--Discussion

-1.7 Unit test

--1.7 Unit Test

第二章 新加坡

-2.1 新加坡社会文化背景概况

--2.1 新加坡社会文化背景概况

-2.2 新加坡核心文化价值观

--2.2 新加坡核心文化价值观

-2.3 新加坡商务礼仪

--2.3 新加坡商务礼仪

-2.4 新加坡商务实践

--2.4 新加坡商务实践

-2.5 新加坡商务中的跨文化交际陷阱

--2.5 新加坡商务中的跨文化交际陷阱

-2.6 Discussion

--Discussion

-2.7 Unit test

--2.7 Unit test

第三章 马来西亚

-3.1 马来西亚社会文化背景概况

--3.1 马来西亚社会文化背景概况

-3.2 马来西亚核心文化价值观

--3.2 马来西亚核心文化价值观

-3.3 马来西亚商务礼仪

--3.3 马来西亚商务礼仪

-3.4 马来西亚商务实践

--3.4 马来西亚商务实践

-3.5 马来西亚商务语境中的跨文化交际陷阱

--3.5 马来西亚商务语境中的跨文化交际陷阱

-3.6 Discussion

--Discussion

-3.7 Unit test

--3.7 Unit test

第四章 哈萨克斯坦

-4.1 哈萨克斯坦社会文化背景概况

--4.1 哈萨克斯坦社会文化背景概况

-4.2 哈萨克斯坦核心文化价值观

--4.2 哈萨克斯坦核心文化价值观

-4.3 哈萨克斯坦商务礼仪

--4.3 哈萨克斯坦商务礼仪

-4.4 哈萨克斯坦商务实践

--4.4 哈萨克斯坦商务实践

-4.5 哈萨克斯坦商务语境中的跨文化交际陷阱

--4.5 哈萨克斯坦商务语境中的跨文化交际陷阱

-4.6 Discussion

--Discussion

-4.7 Unit test

--4.7 Unit test

第五章 沙特阿拉伯

-5.1 沙特阿拉伯的社会文化背景概况

--5.1 沙特阿拉伯的社会文化背景概况

-5.2 沙特阿拉伯的核心文化价值观

--沙特阿拉伯的核心文化价值观

-5.3 沙特阿拉伯商务礼仪

--5.3 沙特阿拉伯商务礼仪

-5.4 沙特阿拉伯商务实践

--5.4 沙特阿拉伯商务实践

-5.5 沙特阿拉伯商务语境中的跨文化交际陷阱

--5.5沙特阿拉伯商务语境中的跨文化交际陷阱

-5.6 Discussion

--Discussion

-5.7 Unit test

--5.7 Unit test

第六章 阿联酋

-6.1阿联酋的社会文化背景概况

--6.1阿联酋的社会文化背景概况

-6.2阿联酋的核心文化价值观

--6.2阿联酋的核心文化价值观

-6.3阿联酋商务礼仪

--6.3阿联酋商务礼仪

-6.4阿联酋商务实践

--6.4阿联酋商务实践

-6.5阿联酋商务中的跨文化交际陷阱

--6.5阿联酋商务中的跨文化交际陷阱

-6.6 Discussion

--Discussion

-6.7 Unit test

--6.7 unit test

第七章 印度

-7.1 印度的社会文化背景概况

--7.1 印度的社会文化背景概况

-7.2 印度的核心文化价值观

--7.2 印度的核心文化价值观

-7.3 印度商务礼仪

--7.3 印度商务礼仪

-7.4 印度商务实践

--7.4 印度商务实践

-7.5 印度商务语境中的跨文化交际陷阱

--7.5 印度商务语境中的跨文化交际陷阱

-7.6 Discussion

--Discussion

-7.7 Unit test

--7.7 Unit test

第八章 俄罗斯

-8.1 俄罗斯社会文化背景概况

--8.1 俄罗斯社会文化背景概况

-8.2 俄罗斯核心文化价值观

--8.2 俄罗斯核心文化价值观

-8.3 俄罗斯商务礼仪

--8.3 俄罗斯商务礼仪

-8.4 俄罗斯商务实践

--8.4 俄罗斯商务实践

-8.5 俄罗斯商务中的跨文化交际陷阱

--8.5 俄罗斯商务中的跨文化交际陷阱

-8.6 Discussion

--Discussion

-8.7 Unit test

--8.7 Unit test

第九章 波兰

-9.1 波兰社会文化背景概况

--9.1 波兰社会文化背景概况

-9.2 波兰核心文化价值观

--9.2 波兰核心文化价值观

-9.3 波兰商务礼仪

--9.3 波兰商务礼仪

-9.4 波兰商务实践

--9.4 波兰商务实践

-9.5 波兰商务中的跨文化交际陷阱

--9.5 波兰商务中的跨文化交际陷阱

-9.6 Discussion

--Discussion

-9.7 Unit test

--9.7 Unit test

第十章 南非

-10.1南非的社会文化背景概况

--10.1南非的社会文化背景概况

-10.2南非的核心文化价值观

--10.2南非的核心文化价值观

-10.3南非商务礼仪

--10.3南非商务礼仪

-10.4南非商务实践

--10.4南非商务实践

-10.5南非商务中的跨文化交际陷阱

--10.5南非商务中的跨文化交际陷阱

-10.6 Discussion

--Discussion

-10.7 Unit test

--10.7 Unit test

期末考试

-期末考试

6.3阿联酋商务礼仪笔记与讨论

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