10.3南非商务礼仪在线视频

Ok dear students

now let’s move on to the next part

the intercultural business etiquette

In this part

In this part

we are going to talk about

the etiquettes that

you should pay much more

attention to while communicating

with business partners

They are Table manners

Dress code

Personal titles

Punctuality

and Gift giving

Ok the first

Table manners

When eating with South Africans

wash your hands

before and after meals

Traditionally

eat with your right hand

out of your plate

Never use your left

hand unless you

are obviously eating something

that requires both hands

Nowadays

since many of the

Western dinner manners

are accepted

modern urban South Africa

has been westernized

and dine with spoon and knife

If a communal

bowl is offered to you

only eat from the part

of the communal

plate or bowl that is

directly in front of you

Start eating or drinking

after the oldest person

at the table has served

Remember

Islam forbids the use of pork

and most Muslims need to

prepare halal meat

for example

meat that is slaughtered

according to Islamic regulations

Next Dress code

The formal business

dress code for men is a suit

or rather pants

tie and blazer

You should keep your outfits

conservative but not too stylish

conservative but not too stylish

For women

business suits

formal skirts or pants

and blouses are all acceptable

Formal dresses are also an option

Avoid wearing clothes

that are too tight or exposed

In smaller companies

the dress code is more casual

but shorts and flip-flops

are still not accepted

as business attire in South Africa

Since summer in South Africa

tends to be hot

men may wear short-sleeved

or long-sleeved shirts

sometimes without a suit jacket

If not in a formal

business meeting

the tie tends to come off

Personal Titles

Generally

South Africans do not

use titles when addressing their associates

However

some honorary doctors

may wish to be addressed in this way

When addressing female business

partners whose marital

status are unknown

it would be better

to avoid using “Miss”

as it may cause resentment

in the other person

You should only start calling

each other by

their first names

after being invited

otherwise you risk

giving a bad impression

Punctuality

Throughout South African business life

punctuality is highly

appreciated when attending a meeting

while black people

are more flexible in their timing

Still

you should know

that in many companies

and all of the government

buildings visitors are required to

sign in and out

and also pass-through security checks

Keep this in mind

when going to meetings

so that you can actually be on time

Also

organize traffic

well in advance to avoid being late

Gift Giving

While gift exchanges during business

meetings are not a typical

custom in South Africa

they are not unheard of either

These gifts are not considered a bribe

and should be accepted

otherwise

the giver may feel offended

Gifts are generally

opened as they are received

After you have developed

a business relationship

a small yet meaningful gif

would be significantly

appreciated for your business partners

And personalized gifts are the best

for example

a high-quality pen

desk accessory

Ok so much for the culture etiquette