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2.4 Responsibility and Efficient Execution课程教案、知识点、字幕

大家好

在进入这次课程之前

让我们先来

想一想

某公司一位部门主管

安排一位员工去买复印纸

员工去买了一摞复印纸回来

这位部门主管大叫

怎么够 我至少要三摞

员工第二天就去买了三摞复印纸回来

部门主管一看 又大叫

你怎么只买了A4的

我还要一些B5的

员工第三天又买了三摞B5的回来

部门主管摇头感叹道

员工执行力太差了

而员工却委屈地说

部门主管连个任务都交待不清楚

类似现象在我们现实生活中非常多

你认为出现这种现象的原因是什么

请带着你的思考

一起进入这次课程

这次课我们来聊一聊

责任心与高效执行力

首先 什么是执行力

我们说 执行力是指有效的利用资源

保质保量完成组织目标的能力

对个人而言 执行力就是办事的能力

对团队而言 执行力就是战斗力

三分战略 七分执行

缺乏执行力

再好的制度也只是纸上谈兵

再远大的战略目标也只是空想

美国学者拉里 博西迪与拉姆 查兰认为

执行力是一种纪律

执行力是企业领导人首要的工作

执行力必须成为组织文化的核心成分

因此 我们说

管理者不仅仅是制定策略和下达命令

更重要的是必须具备执行力

相信大家都看过《亮剑》这部电视剧

电视剧中的李云龙他带领的

都是不怕死 打仗不含糊 执行力强的人

他所带领的整个部队

都有一种气质 就像干柴

只要有一把烈火 马上就点燃起来了

而只要李云龙一下达指令

所有人都拼命往前冲

这就是执行力

高效执行力的建设包括几个方面

第一 要以 责任心 为核心

人们常说 责任心是第一执行力

所谓责任心就是对事情的

一种敢于担当 勇于负责的态度

责任心是高效执行力的前提

一个管理者

只有对企业 对员工 对工作高度负责

才会竭心尽力地去努力工作

责任心也是一种情怀 一种担当

它是企业的防火墙

没有了这道防火墙

什么病毒都可能侵入

再强的企业也会跨掉

第二 提高执行力要有明确的目标

我们做每项工作时候

都必须要有明确的工作目标

第三 提高执行力要有细致的计划

仅仅依靠目标是无法使员工

有效的去执行公司的策略

第四 执行力要有合理的流程

在现实工作中

通常存在这样的现象

一项工作如果没有领导去过问

就不会有自觉落实的行为

要去改变这种情况

就必须从 靠领导去推动工作

转向 靠流程去管理工作

第五 提高执行力要有科学的考评

考评的出发点就在于

营造一个公平的工作环境

让每一个员工都得到公正的回报

第六 提高执行力要有到位的监督

如果缺乏对执行过程的跟踪与监控

任何人他都可能去偷懒

现在

让我们回到课程开始前的 想一想

这个案例实际体现的是部门主管和员工

在责任心与执行力方面都存在问题

高效地提高执行力和责任心

在一般情况下首先要进行充分地沟通

要对完成目标任务取得比较一致的认同

我们从这个案例可以看出

员工是这件事的具体执行人

他要为自己执行的结果负责

要具有高度的责任心

在去买复印纸之前

他应该了解一下相关部门

平时都用哪些类型的纸

一般一次采购要多少

然后再行动

而部门主管也应在

发布指令前与员工进行充分的沟通

使员工了解自身的需求

沟通一定要到位

对个人而言 执行力就是办事能力

对团队而言 执行力就是战斗力

学以致用 在这次课程结束之前

我给大家留下一个思考题

请大家 用一用

有人说

从 木桶效应 与执行力的关系来看

执行的结果取决于执行力最差的员工

请谈一谈你对这句话的理解

关于思考题

我们将在课程的互动讨论区

与大家一起讨论

并给出我们的观点

好 这次课就到这里 下次课见

Five Disciplines of Management Quality and Ability —— Follow Me to Learn Management课程列表:

Course Introduction: Understanding Management and Management Science

-0.1 What is Management: The Secret of Management is to Borrow Resources

--0.1 What is Management: The Secret of Management is to Borrow Resources

--0.1 What is Management: The Secret of Management is to Borrow Resources

--0.1 What is Management: The Secret of Management is to Borrow Resources

-0.2 Natural Attribute and Social Attribute of Management

--0.2 Natural Attribute and Social Attribute of Management

--0.2 Natural Attribute and Social Attribute of Management

--0.2 Natural Attribute and Social Attribute of Management

-0.3 The Scientificity and Artistry of Management

--0.3 The Scientificity and Artistry of Management

--0.3 The Scientificity and Artistry of Management

--0.3 The Scientificity and Artistry of Management

-0.4 Management Functions, Skills and Roles

--0.4 Management Functions, Skills and Roles

--0.4 Management Functions, Skills and Roles

--0.4 Management Functions, Skills and Roles

-0.5 Case Study: Personal Excellence Doesn’t Mean Much

--0.5 Case Study: Personal Excellence Doesn’t Mean Much

--0.5 Case Study: Personal Excellence Doesn’t Mean Much

--0.5 Case Study: Personal Excellence Doesn’t Mean Much

-0.6 Centennial Management Context (Ⅰ)

--0.6 Centennial Management Context (Ⅰ)

--0.6 Centennial Management Context (Ⅰ)

--0.6 Centennial Management Context (Ⅰ)

-0.7 Centennial Management Context (Ⅱ)

--0.7 Centennial Management Context (Ⅱ)

--0.7 Centennial Management Context (Ⅱ)

--0.7 Centennial Management Context (Ⅱ)

-0.8 Case Study: Management Enlightenment of Journey to the West Team

--0.8 Case Study: Management Enlightenment of Journey to the West Team

--0.8 Case Study: Management Enlightenment of Journey to the West Team

--0.8 Case Study: Management Enlightenment of Journey to the West Team

-Course Introduction Unit Test

The First Discipline: Situation Judgement, Scientific Decision-making

-1.1 Insight into the General Trend of the Environment (Ⅰ): PEST Method

--1.1 Insight into the General Trend of the Environment (Ⅰ): PEST Method

--1.1 Insight into the General Trend of the Environment (Ⅰ): PEST Method

--1.1 Insight into the General Trend of the Environment (Ⅰ): PEST Method

-1.2 Insight into the General trend of the Environment (Ⅱ): Porter’s Five Forces Model

--1.2 Insight into the General trend of the Environment (Ⅱ): Porter’s Five Forces Model

--1.2 Insight into the General trend of the Environment (Ⅱ): Porter’s Five Forces Model

--1.2 Insight into the General trend of the Environment (Ⅱ): Porter’s Five Forces Model

-1.3 Case Study: How McDonald’s Entered Chinese Market

--1.3 Case Study: How McDonald’s Entered Chinese Market

--1.3 Case Study: How McDonald’s Entered Chinese Market

--1.3 Case Study: How McDonald’s Entered Chinese Market

-1.4 Strategic Decision Analysis Tools: SWOT Analysis and BCG Matrix

--1.4 Strategic Decision Analysis Tools: SWOT Analysis and BCG Matrix

--1.4 Strategic Decision Analysis Tools: SWOT Analysis and BCG Matrix

--1.4 Strategic Decision Analysis Tools: SWOT Analysis and BCG Matrix

-1.5 Group Decision-making Tools and Methods: Delphi Method and Brainstorming Method

--1.5 Group Decision-making Tools and Methods: Delphi Method and Brainstorming Method

--1.5 Group Decision-making Tools and Methods: Delphi Method and Brainstorming Method

--1.5 Group Decision-making Tools and Methods: Delphi Method and Brainstorming Method

-The First Unit Test

The Second Discipline: Positive Attitude, Efficient Execution

-2.1 Attitude Determines Everything

--2.1 Attitude Determines Everything

--2.1 Attitude Determines Everything

--2.1 Attitude Determines Everything

-2.2 The Components and Formation of Attitude

--2.2 The Components and Formation of Attitude

--2.2 The Components and Formation of Attitude

--2.2 The Components and Formation of Attitude

-2.3 How to Change the Attitude of Employees

--2.3 How to Change the Attitude of Employees

--2.3 How to Change the Attitude of Employees

--2.3 How to Change the Attitude of Employees

-2.4 Responsibility and Efficient Execution

--2.4 Responsibility and Efficient Execution

--2.4 Responsibility and Efficient Execution

--2.4 Responsibility and Efficient Execution

-2.5 Ethics and Core Values

--2.5 Ethics and Core Values

--2.5 Ethics and Core Values

--2.5 Ethics and Core Values

-The Second Unit Test

The Third Discipline: Efficient Organization, Excellent Culture

-3.1 Basic Issues in Organization

--3.1 Basic Issues in Organization

--3.1 Basic Issues in Organization

--3.1 Basic Issues in Organization

-3.2 How to Establish an Effective Organizational Structure (Ⅰ)

--3.2 How to Establish an Effective Organizational Structure (Ⅰ)

--3.2 How to Establish an Effective Organizational Structure (Ⅰ)

--3.2 How to Establish an Effective Organizational Structure (Ⅰ)

-3.3 How to Establish an Effective Organizational Structure (Ⅱ)

--3.3 How to Establish an Effective Organizational Structure (Ⅱ)

--3.3 How to Establish an Effective Organizational Structure (Ⅱ)

--3.3 How to Establish an Effective Organizational Structure (Ⅱ)

-3.4 Case Study: The Responsibility of the Sales Department

--3.4 Case Study: The Responsibility of the Sales Department

--3.4 Case Study: The Responsibility of the Sales Department

--3.4 Case Study: The Responsibility of the Sales Department

-3.5 Effective Communication Skills

--3.5 Effective Communication Skills

--3.5 Effective Communication Skills

--3.5 Effective Communication Skills

-3.6 Organizational Cultural Function and Content

--3.6 Organizational Cultural Function and Content

--3.6 Organizational Cultural Function and Content

--3.6 Organizational Cultural Function and Content

-3.7 Case Study: Resignation (Ⅰ)

--3.7 Case Study: Resignation (Ⅰ)

--3.7 Case Study: Resignation (Ⅰ)

--3.7 Case Study: Resignation (Ⅰ)

-3.8 Case Study: Resignation (Ⅱ)

--3.8 Case Study: Resignation (Ⅱ)

--3.8 Case Study: Resignation (Ⅱ)

--3.8 Case Study: Resignation (Ⅱ)

-The Third Discipline Unit Test

The Fourth Discipline: Staffing, Effective Motivation

-4.1 How to Recruit Good Staff

--4.1 How to Recruit Good Staff

--4.1 How to Recruit Good Staff

--4.1 How to Recruit Good Staff

-4.2 Motivate Employees’ Work Potential

--4.2 Motivate Employees’ Work Potential

--4.2 Motivate Employees’ Work Potential

--4.2 Motivate Employees’ Work Potential

-4.3 Content-based Incentive Theory (Ⅰ): Hierarchical Theory and ERG theory

--4.3 Content-based Incentive Theory (Ⅰ): Hierarchical Theory and ERG theory

--4.3 Content-based Incentive Theory (Ⅰ): Hierarchical Theory and ERG theory

--4.3 Content-based Incentive Theory (Ⅰ): Hierarchical Theory and ERG theory

-4.4 Content-based Incentive Theory (Ⅱ): Motivator-Hygiene Theory

--4.4 Content-based Incentive Theory (Ⅱ): Motivator-Hygiene Theory

--4.4 Content-based Incentive Theory (Ⅱ): Motivator-Hygiene Theory

--4.4 Content-based Incentive Theory (Ⅱ): Motivator-Hygiene Theory

-4.5 Process-based Incentive theory: Expectation Theory and Fairness Theory

--4.5 Process-based Incentive theory: Expectation Theory and Fairness Theory

--4.5 Process-based Incentive theory: Expectation Theory and Fairness Theory

--4.5 Process-based Incentive theory: Expectation Theory and Fairness Theory

-4.6 Behavioral Transformation Incentive Theory: Reinforcement Theory

--4.6 Behavioral Transformation Incentive Theory: Reinforcement Theory

--4.6 Behavioral Transformation Incentive Theory: Reinforcement Theory

--4.6 Behavioral Transformation Incentive Theory: Reinforcement Theory

-The Fourth Unit Test

The Fifth Discipline: Outstanding Leadership, Reform and Innovation

-5.1 The Essence and Tasks of Effective Leaders

--5.1 The Essence and Tasks of Effective Leaders

--5.1 The Essence and Tasks of Effective Leaders

--5.1 The Essence and Tasks of Effective Leaders

-5.2 Trait Theory of Leadership

--5.2 Trait Theory of Leadership

--5.2 Trait Theory of Leadership

--5.2 Trait Theory of Leadership

-5.3 Leadership Behavior Theory

--5.3 Leadership Behavior Theory

--5.3 Leadership Behavior Theory

--5.3 Leadership Behavior Theory

-5.4 Leadership Situation Theory

--5.4 Leadership Situation Theory

--5.4 Leadership Situation Theory

--5.4 Leadership Situation Theory

-5.5 Innovation and Entrepreneurship

--5.5 Innovation and Entrepreneurship

--5.5 Innovation and Entrepreneurship

--5.5 Innovation and Entrepreneurship

-5.6 Two New Trends of Innovation

--5.6 Two New Trends of Innovation

--5.6 Two New Trends of Innovation

--5.6 Two New Trends of Innovation

-The Fifth Unit Test

Final Exam

-Final Exam

2.4 Responsibility and Efficient Execution笔记与讨论

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