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Unit 12 Agency课程教案、知识点、字幕

Unit 12 Agency

第12单元 代理
Unit 12 Agency

第12单元 代理

这是本单元的学习目标

这是本单元的学习目标
Here are the learning objectives in this unit

这是本单元的学习目标

介绍代理

介绍代理
Introduction

Introduction

代理信函撰写准则
Guidelines for Writing of Agency Letter

代理信函撰写准则

示例信函

示例信函
Sample Letters

示例信函

Introduction

简介
Introduction

简介

代理业务在当今国际贸易中被广泛使用

代理业务在当今国际贸易中被广泛使用
Agency is widely used

代理业务在当今国际贸易中被广泛使用
nowadays in international trade

nowadays in international trade

实际上

实际上
In practice

实际上

许多业务工作不仅通过买卖双方之间的直接谈判来进行

许多业务工作不仅通过买卖双方之间的直接谈判来进行
a lot of business work is handled

许多业务工作不仅通过买卖双方之间的直接谈判来进行
not only by direct negotiations

许多业务工作不仅通过买卖双方之间的直接谈判来进行
between buyers and sellers

but also by means of agencies

而且还通过代理机构来进行
but also by means of agencies

它们通常用于出口业务

它们通常用于出口业务
They are commonly used in export businesses

They are commonly used in export businesses

特别是对于在国外市场销售产品的出口商
especially for the exporter

特别是对于在国外市场销售产品的出口商
who are selling their products in foreign markets

who are selling their products in foreign markets

但不幸的是

但不幸的是
but unfortunately

but unfortunately

它们在国外没有办事处或员工

它们在国外没有办事处或员工
they don’t have offices or employees abroad

它们在国外没有办事处或员工

商务代理人是管理公司某些方面事务
A business agent is a person

商务代理人是管理公司某些方面事务
who manages some aspect of a company's affairs

who manages some aspect of a company's affairs

行使有限权力的人

行使有限权力的人
exercise limited authority

行使有限权力的人

通常推销、销售和分销公司的产品
generally by promoting

通常推销、销售和分销公司的产品
selling and distributing the company's products

代理商在许多国家都有代表和办事处
Usually an agent has representatives

代理商在许多国家都有代表和办事处
and offices in many foreign countries

代理商在许多国家都有代表和办事处

并且熟悉相关的法律
and is familiar with the pertinent laws

and is familiar with the pertinent laws

including trade restrictions

包括贸易限制、关税等等
including trade restrictions

包括贸易限制、关税等等
tariffs

包括贸易限制、关税等等
and so forth

包括贸易限制、关税等等

与国际贸易代理商合作

与国际贸易代理商合作
Working with an international trade agent

可以使公司避免一些常见的贸易陷阱
may allow a company to avoid some common trading pitfalls

may allow a company to avoid some common trading pitfalls

such as filling out declarations incorrectly

例如错误地填写申报单或对一批货物支付高得不寻常的关税
such as filling out declarations incorrectly

例如错误地填写申报单或对一批货物支付高得不寻常的关税
or paying an unusually high tariff on a load of goods

or paying an unusually high tariff on a load of goods

委托人是授权代理人代表自己并为自己获取最大利益行事的人

委托人是授权代理人代表自己并为自己获取最大利益行事的人
Principal is the person

委托人是授权代理人代表自己并为自己获取最大利益行事的人
who authorizes an agent to act

委托人是授权代理人代表自己并为自己获取最大利益行事的人
on their behalf and in their best interest

The principal-agent relationship

委托代理关系是一个实体在法律上
The principal-agent relationship

委托代理关系是一个实体在法律上
is an arrangement

is an arrangement

委托另一个实体代表其行事的一种安排
in which one entity legally appoints another

委托另一个实体代表其行事的一种安排
to act on its behalf

在委托代理关系中

在委托代理关系中
In a principal-agent relationship

在委托代理关系中

代理人代表委托人行事

代理人代表委托人行事
the agent acts on behalf of the principal

the agent acts on behalf of the principal

and should not have a conflict of interest

其行为的实施不存在利益冲突
and should not have a conflict of interest

其行为的实施不存在利益冲突
 in carrying out the act

其行为的实施不存在利益冲突

委托人和代理人之间的关系称为“代理”
The relationship between the principal

委托人和代理人之间的关系称为“代理”
and the agent is called the "agency"

委托人和代理人之间的关系称为“代理”

由于商务代理是一个竞争相当激烈的市场

由于商务代理是一个竞争相当激烈的市场
Since business representation

由于商务代理是一个竞争相当激烈的市场
is a fairly competitive market

由于商务代理是一个竞争相当激烈的市场

how to write a strong letter aiming to apply for agency

如何写一封强有力的申请代理的信函
how to write a strong letter aiming to apply for agency

how to write a strong letter aiming to apply for agency

或者对委托人来说
or for the principals

或者对委托人来说

如何通过信函找到一个代理或者授权代理

如何通过信函找到一个代理或者授权代理
to find an agent or to grant agency by a letter

如何通过信函找到一个代理或者授权代理

is becoming more important

就变得越来越重要
is becoming more important

is becoming more important

An agency agreement

代理协议
An agency agreement

An agency agreement

代理的协议
An Agency Agreement also sometimes

有时也称为代理协议
called an Agent Agreement

是双方(委托人和代理商)之间的文件
is a document between two parties

是双方(委托人和代理商)之间的文件
a principal

是双方(委托人和代理商)之间的文件
and an agent

代理人是将代表委托人行事的人
The principal is the person who is essentially "hiring"

代理人是将代表委托人行事的人
or engaging the agent

代理人是将代表委托人行事的人

在代理协议中
The agent is the person

代理人同意在委托人同意的情况下承担某些责任
That will be acting on behalf of the principal

代理人同意在委托人同意的情况下承担某些责任
In an Agency Agreement

代理人同意在委托人同意的情况下承担某些责任
the agent agrees to take on

代理人同意在委托人同意的情况下承担某些责任
with the principal’s permission

代理人同意在委托人同意的情况下承担某些责任
certain responsibilities

以便代理人可以在协议所述的特定情况下为委托人行事
so that the agent may act for the principal

以便代理人可以在协议所述的特定情况下为委托人行事
in the specific situations

以便代理人可以在协议所述的特定情况下为委托人行事
described in the agreement

该协议通常规定了商品

该协议通常规定了商品
The agreement usually stipulates the commodity

有效期
validity

有效期

地区

地区
territory

territory

minimum purchase amount

最低购买量
minimum purchase amount

minimum purchase amount

代理商佣金的支付条款

代理商佣金的支付条款
payment terms for the agent commission

代理商佣金的支付条款

价格条款
terms of price

terms of price

专有权和义务

专有权和义务
exclusive rights and obligations

专有权和义务

市场信息
market information

市场信息

适用的法律和发生争议时的仲裁方法
the governing law and method of arbitration

适用的法律和发生争议时的仲裁方法
in the event of dispute

in the event of dispute

代理类型

代理类型
Types of Agency

代理类型

根据委托人授权的规模
According to the size authorized by the principal

根据委托人授权的规模

the agent can be divided

代理商可以分为一般代理商
the agent can be divided

代理商可以分为一般代理商
into ordinary agent

代理商可以分为一般代理商

总代理商和独家代理商

总代理商和独家代理商
general agent and sole agent

一般代理
Ordinary Agent

一般代理

一般代理人

一般代理人
Ordinary agent

Ordinary agent

也称为代理贸易商
also known as commission agent

也称为代理贸易商

是指在同一地区和同一时间限制内

是指在同一地区和同一时间限制内
means that in the same region

是指在同一地区和同一时间限制内
and within the same time limitation

是指在同一地区和同一时间限制内

the principal can entrust

委托人可以委托几家公司作为代理人
the principal can entrust

委托人可以委托几家公司作为代理人
several companies as agents

several companies as agents

and the principal can also sell directly to the region

并且委托人也可以直接向该地区销售产品
and the principal can also sell directly to the region

General Agent

总代理
General Agent

总代理

总代理是指定区域中负责人的总代表
General Agents are general representatives of principals

总代理是指定区域中负责人的总代表
in the designated areas

总代理接受委托人的授权
The general agent accepts the authorization

总代理接受委托人的授权
of the principal and carries out

并代表委托人在特定区域或指定商品上
of the principal and carries out

并代表委托人在特定区域或指定商品上
sales activities and all other business activities

进行广泛的销售活动和所有其他业务活动
sales activities and all other business activities

进行广泛的销售活动和所有其他业务活动
in a wide range on behalf of the principal

进行广泛的销售活动和所有其他业务活动
in a specific area or on the designated commodities

进行广泛的销售活动和所有其他业务活动

Sole Agent

独家代理
Sole Agent

独家代理

独家代理
A sole agent

独家代理

also known as exclusive agent

又称独家代理
also known as exclusive agent

又称独家代理

独家代理可以是根据某种协议或合同

独家代理可以是根据某种协议或合同
A sole agent may be a firm

独家代理可以是根据某种协议或合同
or a person who acts exclusively

专门为一位外国委托人
or a person who acts exclusively

专门为一位外国委托人
for one foreign principal

专门为一位外国委托人
to carry out specified commercial activities

从事特定商业活动的公司或个人
to carry out specified commercial activities

从事特定商业活动的公司或个人
under some kind of agreement or contract

代理机构信函的撰写准则

代理机构信函的撰写准则
Guidelines for Writing of Agency Letter

代理机构信函的撰写准则

现在我们将学习一些指导原则
Now we are going to learn some guidelines

现在我们将学习一些指导原则
for writing a letter

for writing a letter

以便撰写旨在申请代理的信函和旨在提供代理的信函

以便撰写旨在申请代理的信函和旨在提供代理的信函
aiming to apply for agency

以便撰写旨在申请代理的信函和旨在提供代理的信函
and a letter aiming to offer agency

以便撰写旨在申请代理的信函和旨在提供代理的信函

一封旨在申请代理的信
A letter aiming to apply for agency

一封旨在申请代理的信

A letter which is intended

一封旨在提供代理的信
A letter which is intended

一封旨在提供代理的信
to ask for acting as an agent

一封旨在提供代理的信

一封旨在提供代理的信
is made up of the following components

步骤1 一封旨在申请代理的信

步骤1 一封旨在申请代理的信
Step 1

步骤1 一封旨在申请代理的信
Show where you get the information

Show where you get the information

从贵公司的官方网站上

从贵公司的官方网站上
From the official website of your company

From the official website of your company

we learn that you are now require an agent for…

我们了解到您现在需要代理才能…
we learn that you are now require an agent for…

我们了解到您现在需要代理才能…

美国宝洁公司告诉我们您有兴趣寻找代理商...

美国宝洁公司告诉我们您有兴趣寻找代理商...
“We are advised by P&G company of America

美国宝洁公司告诉我们您有兴趣寻找代理商...
that you are interested in looking for an agent…

Step 2

步骤2
Step 2

表明您的代理资格
Show your qualification to act as an agent

As we understand that you have no agent in China

我们了解到您在中国没有代理商
As we understand that you have no agent in China

我们了解到您在中国没有代理商

we would like to offer our services

因此我们愿意提供服务
we would like to offer our services

we would like to offer our services

We will be in a position

我们将能够很好地照顾您的出口业务……
We will be in a position

我们将能够很好地照顾您的出口业务……
to take good care of your export business

作为销售代理
as a sales agent…

For the past five years

在过去的五年中
For the past five years

For the past five years

we have been selling your women pajamas

我们一直在将您的女性睡衣
we have been selling your women pajamas

出售给中国各地的批发商和大型经销商
to wholesalers and large dealers in all parts of China

出售给中国各地的批发商和大型经销商

我们拟提出一份独家代理协议……

我们拟提出一份独家代理协议……
we would like to propose a sole agency agreement…

我们拟提出一份独家代理协议……

有关本公司的任何信息

有关本公司的任何信息
Please refer to your textiles department

Please refer to your textiles department

for any information regarding our company

请向贵公司纺织品部查询
for any information regarding our company

请向贵公司纺织品部查询

We are very interested in an exclusive arrangement

我们非常希望能成为贵厂的独家代理
We are very interested in an exclusive arrangement

We are very interested in an exclusive arrangement

在巴黎推广你们的产品

在巴黎推广你们的产品
with your factory for the promotion of your products in Paris

Step 3

步骤3 提出一些本地市场未来发展的建议
Step 3

步骤3 提出一些本地市场未来发展的建议
Give some suggestions of future in the local area

步骤3 提出一些本地市场未来发展的建议

我们希望能帮助您调查……的市场潜力

我们希望能帮助您调查……的市场潜力
We want to express our desire to help you investigate

我们希望能帮助您调查……的市场潜力
the market potential of…

the market potential of…

我们想知道我们是否可以与您签订长期代理合同

我们想知道我们是否可以与您签订长期代理合同
We wonder whether we may conclude a long-term

我们想知道我们是否可以与您签订长期代理合同
agency contract with you

我们写信给您希望探索扩大……销售的可能性

我们写信给您希望探索扩大……销售的可能性
We are now writing you to explore the possibility

我们写信给您希望探索扩大……销售的可能性
of expand the sales of…

我们写信给您希望探索扩大……销售的可能性

我们将全力关注您产品在中国市场上的发展

我们将全力关注您产品在中国市场上的发展
we will devote full attention to the development

我们将全力关注您产品在中国市场上的发展
of your products on the Chinese market

of your products on the Chinese market

并将对此进行进一步探讨

并将对此进行进一步探讨
and will go into the matter further

and will go into the matter further

旨在提供代理机会的信

旨在提供代理机会的信
A letter aiming to offer agency

旨在提供代理机会的信

一封旨在寻找代理的信包括以下要素
A letter which is intended to ask for agency

一封旨在寻找代理的信包括以下要素
is made up of the following components

步骤1:说明为什么需要新的代理商

步骤1:说明为什么需要新的代理商
Step 1

步骤1:说明为什么需要新的代理商
Explain why new agents are needed

步骤1:说明为什么需要新的代理商

Lately we have been receiving many inquiries

最近我们已经收到许多来自您的国家/地区
Lately we have been receiving many inquiries

关于我们的洗发水设备的询价
Lately we have been receiving many inquiries

关于我们的洗发水设备的询价
from your country for our shampoo machines

关于我们的洗发水设备的询价

可能在您那里大量销售我们的产品
It may be possible to sell our products there

可能在您那里大量销售我们的产品
in large quantities

if we could have a sole agent

如果我们可以有一个独家代理
if we could have a sole agent

步骤2 列出代理商的要求
Step 2

步骤2 列出代理商的要求
List requirements of an agent

All our agents have to guarantee

我们所有的代理商必须保证每年的最低销售额为50,000美元
All our agents have to guarantee

我们所有的代理商必须保证每年的最低销售额为50,000美元
a minimum sale of US$50000 a year

a minimum sale of US$50000 a year

初始订单为5,000美元

初始订单为5,000美元
and an initial order of US$5000

初始订单为5,000美元

首先代理期限为两年

首先代理期限为两年
To begin with

首先代理期限为两年
the agency is given for two years

首先代理期限为两年

The agency will be continued if the agents

如果代理机构在代理期结束时令人满意
The agency will be continued if the agents

如果代理机构在代理期结束时令人满意
have shown satisfactory results at the end of the period

have shown satisfactory results at the end of the period

代理机构将继续工作
have shown satisfactory results at the end of the period

步骤3:期望得到快速

步骤3:期望得到快速
Step 3

步骤3:期望得到快速
Expect for a quick

and favorable response and good cooperation

积极的响应以及良好的合作
and favorable response and good cooperation

and favorable response and good cooperation

如果您有兴趣在纽约市场做我们的代理

如果您有兴趣在纽约市场做我们的代理
If you are interested in representing us in New York

请与我们联系

请与我们联系
please contact us

请与我们联系

If you are interested in our offer kindly

如果您对我们的报价感兴趣
If you are interested in our offer kindly

如果您对我们的报价感兴趣
let us have your replay at an early date

请早日回复我们
let us have your replay at an early date

请早日回复我们

示例信函

示例信函
Sample letters

示例信函

授权代理的示例信

授权代理的示例信
Sample letters for Authorizing Agency

授权代理的示例信

亲爱的先生们

亲爱的先生们
Dear Sirs

亲爱的先生们

Through the courtesy of our Commercial Counselor’s Office

经您所在国家/地区的商业顾问办公室的介绍
Through the courtesy of our Commercial Counselor’s Office

经您所在国家/地区的商业顾问办公室的介绍
in your country

经您所在国家/地区的商业顾问办公室的介绍

我们知晓了您的名字

我们知晓了您的名字
we have obtained your name

我们知晓了您的名字

You are recommended as a qualified agent

建议您作为我们产品的代理商
You are recommended as a qualified agent

建议您作为我们产品的代理商
for our products

for our products

We have produced a new kind of woven carpets

我们生产了一种新款编织地毯
We have produced a new kind of woven carpets

我们生产了一种新款编织地毯

with sophisticated designs

其设计精巧
with sophisticated designs

with sophisticated designs

图案精美

图案精美
elegant patterns and beautiful colors

色彩优美
elegant patterns and beautiful colors

随着新市场对我方产品需求的稳步增长
With the steady increase in demand

随着新市场对我方产品需求的稳步增长
for our products in new markets

随着新市场对我方产品需求的稳步增长

我方正寻求在贵地区的独家代理

我方正寻求在贵地区的独家代理
we are therefore looking for a sole agent

我方正寻求在贵地区的独家代理
to represent us in your area

从您的商业顾问办公室
From your Commercial Counselor’s Office

从您的商业顾问办公室

我们了解到您的公司
we have learned that your company

在推动工艺品销售方面享有很高的声誉和信誉
has a very good reputation

在推动工艺品销售方面享有很高的声誉和信誉

在推动工艺品销售方面享有很高的声誉和信誉
and credit on pushing the sales of crafts

and credit on pushing the sales of crafts

We really hope to approach you to discuss

我们真的希望能与您讨论代理事宜
We really hope to approach you to discuss

我们真的希望能与您讨论代理事宜
the matter of agency

the matter of agency

我们预计年营业额不低于20,000美元
We expect an annual turnover of not less than US$20000

你可以得到8%的佣金

你可以得到8%的佣金
you will be allowed a commission of 8%

你可以得到8%的佣金

以CFR为基础计算

以CFR为基础计算
to be calculated on CFR basis

to be calculated on CFR basis

Please inform us at an early date

如果您接受被授予您所在地区的独家代理的资格
Please inform us at an early date

如果您接受被授予您所在地区的独家代理的资格

如果您接受被授予您所在地区的独家代理的资格
if you accept to be granted as our sole agent

请尽早通知我们
if you accept to be granted as our sole agent

请尽早通知我们

请尽早通知我们
in your area

请尽早通知我们

我们相信在你们的大力帮助下

我们相信在你们的大力帮助下
We believe that with your great help

一个蓬勃发展的市场将在贵国出现

一个蓬勃发展的市场将在贵国出现
a booming market is going to appear in your country

一个蓬勃发展的市场将在贵国出现

一收到你方肯定的答复

一收到你方肯定的答复
On receipt of your affirmative answer

一收到你方肯定的答复

we will draw up a draft agreement

我们将立即起草协议草案寄给你方最后确认
we will draw up a draft agreement

我们将立即起草协议草案寄给你方最后确认
and send it to you for your final confirmation

我们将立即起草协议草案寄给你方最后确认

我们将立即起草协议草案寄给你方最后确认
without any delay

without any delay

您忠诚的伙伴

您忠诚的伙伴
Yours faithfully

您忠诚的伙伴

拒绝代理申请的示例信
Sample letters for Declining the Application for Agency

亲爱的先生们
Dear Sirs

亲爱的先生们

感谢您5月8日的来信

感谢您5月8日的来信
Thank you for your letter of May 8

感谢您5月8日的来信

建议我们为您在伊朗的小型家用电器提供独家代理
suggesting that we grant you a sole agency

建议我们为您在伊朗的小型家用电器提供独家代理
for our small household electrical appliances in Iran

建议我们为您在伊朗的小型家用电器提供独家代理

In reply

作为答复
In reply

作为答复

我们遗憾地说
we regret to say that

we regret to say that

at this stage

目前作出这样的安排还为时过早
at this stage

目前作出这样的安排还为时过早
making such an arrangement

目前作出这样的安排还为时过早
would be rather premature

整个问题取决于您要求订购的佣金量
The whole matter hinges

整个问题取决于您要求订购的佣金量
upon the question of the amount of commission

整个问题取决于您要求订购的佣金量
you require on orders

我们将根据收到的订单向您支付所有销售净值的5%的佣金
We shall pay you a commission of 5%

我们将根据收到的订单向您支付所有销售净值的5%的佣金
on the net value of all sales against orders

我们将根据收到的订单向您支付所有销售净值的5%的佣金
received through you

instead of 8% you proposed in the last letter

而不是您上一封信中提议的8%的佣金
instead of 8% you proposed in the last letter

而不是您上一封信中提议的8%的佣金

但是

但是
We would

但是

但是
however

be willing to engage in trial collaboration with your company

我们愿意与您进行试用合作
be willing to engage in trial collaboration with your company

我们愿意与您进行试用合作

to see how the arrangement works

以了解该安排如何运作
to see how the arrangement works

to see how the arrangement works

如果您接受佣金率

如果您接受佣金率
If you accept the commission rate

我们将会很高兴地与您讨论
we shall be pleased

我们将会很高兴地与您讨论

我们将会很高兴地与您讨论
to discuss the possibility

我们将会很高兴地与您讨论

将来达成独家代理协议的可能性

将来达成独家代理协议的可能性
of an exclusive agency agreement in the future

将来达成独家代理协议的可能性

我们随函附上了您感兴趣的所有产品的最新目录和价目表

我们随函附上了您感兴趣的所有产品的最新目录和价目表
We enclose a latest catalog and pricelist

我们随函附上了您感兴趣的所有产品的最新目录和价目表
covering all the products you are interested in

我们随函附上了您感兴趣的所有产品的最新目录和价目表

并期待着您的回音

并期待着您的回音
and look forward to hearing from you soon

并期待着您的回音

您忠诚的伙伴

您忠诚的伙伴
Yours faithfully

写作练习

写作练习
Exercise for writing practices

根据以下情况写信申请代理
Write a letter applying for agency

根据以下情况写信申请代理
based on the following situation

您是巴西的公司

您是巴西的公司
You are a Brazilian company

You are a Brazilian company

and participated in the recently held

并且参加了最近在中国广州举行的中国进出口春季交易会
and participated in the recently held

并且参加了最近在中国广州举行的中国进出口春季交易会
China Import & Export Spring Fair in Guangzhou

并且参加了最近在中国广州举行的中国进出口春季交易会
China

一家中国公司生产的电子玩具给您留下了深刻的印象

一家中国公司生产的电子玩具给您留下了深刻的印象
You are very impressed with the electronic toys

一家中国公司生产的电子玩具给您留下了深刻的印象
produced by a Chinese company

produced by a Chinese company

请写信给该公司 申请在巴西的总代理

请写信给该公司 申请在巴西的总代理
Please write to the company to apply for a general agent

请写信给该公司 申请在巴西的总代理
in Brazil.

in Brazil.

The following steps are for your reference

以下步骤供您参考
The following steps are for your reference

以下步骤供您参考

Tell the reason and purpose of writing

说明写作的原因和目的
Tell the reason and purpose of writing

说明写作的原因和目的

Explain your own experience

阐述您在该领域的经验和优势;
Explain your own experience

阐述您在该领域的经验和优势;
and advantages in this field

阐述您在该领域的经验和优势;

Concluding remarks

结束语
Concluding remarks

结束语

Business Correspondence for International Trade课程列表:

Introduction

-Introduction

Unit 1 Basic Knowledge of Business Letter Writing

-1.1 7Cs of Writing Style

--7Cs of Writing Style

-1.2 13 Parts of Business Letter

--13 Parts of Business Letter

-1.3 4 formats of Business Letter

--4 formats of Business Letter

-Unit 1 Test

Unit 2 General Procedure of Foreign Trade

-General Procedure of Foreign Trade

-Unit 2 Test

Unit 3 Establishing Business Relation

-Unit 3 Establishing Business Relation

-Unit 3 Test

Unit 4 Inquiry and Reply

-4.1 Inquiry and Reply

-4.2 Case Study

-Unit 4 Test

Unit 5 Quotation and Offer

-Unit 5 Quotation and Offer

-Unit 5 Test

Unit 6 Counter Offer

-Unit 6 Counter Offer

-Unit 6 Test

Unit 7 Order, Acknowledge and Declination

-Unit 7 Order, Acknowledge and Declination

-Unit 7 Test

-Unit 7 Discussion

Unit 8 Term of Payment

-8.1 Remittance, Collection, Letter of Credit, Factoring

-8.2 Forfaiting, Standby L/C, Letter of Guarantee

-8.3 Application and Amendment of L/C, Framework and Expression, Case Study

-Unit 8 Test

Unit 9 Packing and Shipment

-Unit 9 Packing and Shipment

-Unit 9 Test

Unit 10 Insurance and After-sales Letter

-10.1 Insurance Letter

-10.2 After-sale Letters, Case Study

-Unit 10 Test

Unit 11 Claim and Adjustment

-11.1 Claim Letter

-11.2 Adjustment Letter, Case Study

-Unit 11 Test

Unit 12 Agency

-Unit 12 Agency

-Unit 12 Test

-Unit 12 Practice for Writing

Unit 13 Letter of Protest

-Unit 13 Letter of Protest

-Unit 13 Test

Unit 14 Letter of Indemnity

-Unit 14 Letter of Indemnity

-Unit 14 Test

Unit 15 Agenda for Meeting

-Unit 15 Agenda for Meeting

-Unit 15 Test

Unit 16 Memorandum of Understanding

-Unit 16 Memorandum of Understanding

-Unit 16 Test

Unit 12 Agency笔记与讨论

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