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A Beginner’s Guide to Etiquette课程列表：

01 Introduction: Winning through Etiquette

-Introduction: Winning through Etiquette

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--PPT

--Quiz

-Discussion

--Do you think etiquette is important? Why?

--Do you know the differences between Chinese and foreign etiquette?

--What are your favorite “proverbs of etiquette” or “famous sentences of etiquette”?

02 Professional Image

-The Importance of Professional Image: Seven-Second Impression and Winning

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--PPT

--Quiz

-Overall Principle of Professional Dressing: The Beginning of a Successful Image

--Video

--PPT

--Quiz

-Business Dressing Etiquette for Men: Opportunities in Dressing Etiquette

--Video

--PPT

--Quiz

-Business Dressing Etiquette for Women: Are You “Posing” the Right Way

--Video

--PPT

--Quiz

-Skin Care: Paying More Attention to Your Skin

--Video

--PPT

--Quiz

-Professional Make-up: Have You Taken the Mistakes for Granted

--Video

--PPT

--Quiz

-Discussion

--Is the first impression important? How can we change our bad first impression on others?

--How to apply “fashion” to the workplace dressing?

--Do you know the differences between eastern and western understanding of makeup, skin care and even

03 Deportment and Manners

-Posture: Winning People's Approval and Admiration

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--PPT

--Quiz

-Looks and Smiles: Valuable “Expression Package” in the Workplaces

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--PPT

--Quiz

-Special Body Languages: The Invisible Punctuation

--Video

--PPT

--Quiz

-Discussion

--What are gentlemen and ladies like in your eyes?

--Did you smile today?

--What “minor behaviors” do you think you cannot stand?

04 Seating Arrangement Etiquette

-The Principle and Method of Seating Arrangements: Making Clear the Seating Order First

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--PPT

--Quiz

-Guiding Etiquette: Where Exactly Should You Be

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--PPT

--Quiz

-Seating Arrangements in Cars: Are You “Seated” Right

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--PPT

--Quiz

-Seating Arrangements in Business Meetings: It Is Not Wrong to Make Sure Your Seat Before Taking it

--Video

--PPT

--Quiz

-Seating Arrangements of Chinese Banquets: How Do We Show Guests Respects

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--PPT

--Quiz

-Seating Arrangements of Western Banquets: What Do You Think About “Lady First”

--Video

--PPT

--Quiz

-Discussion

--Which order arrangement are you unclear?

--Who should sit in the front passenger seat?

--Do you know the principles, differences and exceptions of seat arrangements in Chinese and Western f

05 Meeting and Communication Etiquette

-Greetings: The Subtlety of Greeting

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--PPT

--Quiz

-Addresses: Details Not to Be Overlooked

--Video

--PPT

--Quiz

-Handshake: The First Touch to Establish Contact

--Video

--PPT

--Quiz

-Embrace: Do You Need Such “Temperature”

--Video

--PPT

--Quiz

-Foreign-Related Etiquette: When in Rome, Do as the Romans Do

--Video

--PPT

--Quiz

-Self-Introduction: Introducing Yourself Formally

--Video

--PPT

--Quiz

-Introducing Others: Bridging the Parties

--Video

--PPT

--Quiz

-Business Card: The Second Face of Image

--Video

--PPT

--Quiz

-Discussion

--What is your favorite greeting?

--What do you think are the strange addressing terms in China?

--What kind of self-introduction can leave deep impression on others?

06 Communication, Contact and Etiquette

-Telephone Etiquette: How to Call Your Boss with Ease

--Video

--PPT

--Quiz

-Cellphone Etiquette: Being Rude or Polite Cellphone Users

--Video

--PPT

--Quiz

-Mail Etiquette: Helping You Maintain, Not Destroy, Relationships

--Video

--PPT

--Quiz

-WeChat Social Etiquette: The “Meeting and Scanning” Era

--Video

--PPT

--Quiz

-Discussion

--Do you know any popular Internet phrases that you cannot understand?

--What are some bad behaviors regarding emails that bother you?

--What would you do if you sent a job message but receive no reply?

07 Business Banquet Etiquette

-Invitation and Preparation: A Successful Invitation is the Beginning of Everything

--Video

--PPT

--Quiz

-Chinese Food: Do Not Underestimate the “Multiple Choice Questions” on the Dining Table

--Video

--PPT

--Quiz

-The Drinking Etiquette of Chinese Banquets: “Can Drink" is Not Equal to “Drink Properly”

--Video

--PPT

--Quiz

-Use of Chinese Tableware: It Is Said 90% of the People Do not Get It Right

--Video

--PPT

--Quiz

-The Dining Etiquette of Chinese Food: Soft Power around the Dining Table

--Video

--PPT

--Quiz

-The Clues in Western Tableware: The Dining Table as a “Weaponry Shop”

--Video

--PPT

--Quiz

-Seven Dishes of Western Food: Do You Know How to Enjoy Each

--Video

--PPT

--Quiz

-The Drinking Etiquette of Western Food: A Love Affair with Food and Wine

--Video

--PPT

--Quiz

-The Dining Etiquette of Western Food: Graceful like a Gentleman and Lady

--Video

--PPT

--Quiz

-Discussion

--How would you arrange this feast?

--Do you know the differences in alcoholic beverage and drinks etiquette between Chinese and foreign c

--Would you please give some examples of differences in dining etiquette in Chinese food and western f

08 Reception and Visit Etiquette

-Routine Reception: Promoting Impressions through Details

--Video

--PPT

--Quiz

-Grand Reception: The Tailored Reception

--Video

--PPT

--Quiz

-Company Visit 1: “Once or Never” Chance to Leave a Good Impression

--Video

--PPT

--Quiz

-Company Visit 2: Details Make the Difference

--Video

--PPT

--Quiz

-Residential Visit: For the Convenience of the Host and Be a Popular Visitor

--Video

--PPT

--Quiz

-Business Gifts: Not the More Expensive the Better

--Video

--PPT

--Quiz

-Discussion

--What do you think is the most important thing in reception? Where are the differences in reception b

--Do you know any difference in people’s understanding of time across countries?

--Are you good at selecting gifts?

09 Job Interview Etiquette

-Inspecting Yourself: Success Depends on Knowing Yourself and the Jobs Offered

--Video

--PPT

--Quiz

-Resume Writing: How to Write an Irresistible Resume

--Video

--PPT

--Quiz

-Interview Dress and Manner: Secrets for Improving Your Chances

--Video

--PPT

--Quiz

-Classic Question Template: The Interviewer's Question Bank

--Video

--PPT

--Quiz

-Resolution of Embarrassing Situations: Not Be Too Embarrassed to Recall These Tricks

--Video

--PPT

--Quiz

-Discussion

--Which Chinese companies do you like the most?

--How can you make your resume stand out?

--Do you know what a no-leader group interview is?

10 Business Speech Etiquette

-Speech Preparation: Overcoming Speech Anxiety

--Video

--PPT

--Quiz

-Etiquette in Speech Making: Charm through Elegance

--Video

--PPT

--Quiz

-Concluding Stately: Future Escorted by Etiquette

--Video

--PPT

-Discussion

--Do you think giving a speech is scary? Talk about your experience.

--What do you think a successful speech should be?

--Can you summarize the differences in business etiquette between China and your country?

Final Exam

-Final Exam